Beat Jelly Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Scope

Beat Jelly is an international online gaming and betting platform. We understand how valuable your personal information is, which is why our Privacy Policy is built on complete transparency — no hidden clauses, no complicated legal jargon.

This policy explains what information Beat Jelly collects, why it's collected, how it's stored, and what rights you have over your data. It's written in plain language with Bangladeshi bettors in mind.

This policy may be updated at any time. When changes are made, the revised date will be shown at the top of the page. We recommend checking this page regularly.

2 What Information We Collect

Beat Jelly collects two types of data — what you provide directly and what is gathered automatically.

Information you provide directly:

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• BKash, Nagad, or Rocket number (for payment processing)
• Messages and complaints sent to support

Automatically collected data:

3 How We Use Your Information

Beat Jelly uses your information only for specific, necessary purposes. Each of those purposes is clearly outlined below:

• Identity Verification & KYC: To verify your age and identity — this is essential for responsible gaming
• Payment Processing: Accurate payment details are verified to process deposits and withdrawals
• Account management: Login, password reset, and sending notifications
• Service Improvement: To analyze which features are used most and identify areas that need improvement
• Fraud Prevention: To detect suspicious activity and prevent multi-account abuse
• Relevant Offers: To send you promotions and bonus offers based on your betting preferences (you can opt out at any time)
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities

4 Data Sharing & Disclosure Policy

Beat Jelly shares information with third parties only in the following limited cases and for specific purposes:

• Payment Processors: Only the information necessary to complete transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket
• KYC Verification Service: Document details may be shared with trusted third parties solely for identity verification purposes
• Law Enforcement: We may be required to share certain information under a court order or other legal obligation
• Technology Service Providers: Server hosting and data analytics service providers — bound by our strict privacy agreements

In the event of a business acquisition or merger, your information may be transferred to the new entity. You will be notified in advance if this occurs.

5 Cookies & Tracking Technologies

Beat Jelly uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser.

Cookie Types & Purposes:

• Essential Cookies: Maintaining login sessions, security tokens — the service cannot function without these
• Functional Cookies: To remember your language preference, odds format, and other settings
• Analytics Cookies: To understand which pages get the most traffic and where improvements are needed
• Marketing Cookies: To show you relevant promotions — you can opt out of this at any time

6 Data Retention Period

Beat Jelly retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as your account remains active, and for a further 5 years after closure (as required by law)
• Transaction records: 7 years — in compliance with financial reporting and anti-money laundering regulations
• KYC Documents: Up to 5 years after verification
• Support contact: 2 years after resolution
• Analytics Data: Up to 2 years, after which data is anonymized

Once the retention period ends, your data is automatically deleted or anonymized so you can no longer be identified.

7 Security Measures & Technology

Beat Jelly uses industry-leading security technology to protect your data. Our security layers include:

• 256-bit SSL/TLS encryption: All website and app communications are encrypted
• Data Encryption: Sensitive data stored on our servers is kept in encrypted form
• Firewall & DDoS protection: To protect against server attacks
• Two-Factor Authentication (2FA): To add an extra layer of security to your account
• Regular Security Audits: System reviews by third-party experts
• Restricted Access: Only authorized personnel can access information on a need-to-know basis

8 Your Rights & Controls

You have full control over your data. Beat Jelly upholds the following rights:

• Right to Know: You can request to know what information we hold about you
• Right to Rectification: You can request corrections to any inaccurate or incomplete information
• Right to Erasure: You can request deletion of your data under certain conditions
• Right to restrict processing: You can request that we stop using your data for any specific purpose
• Right to Portability: You can request a copy of your data in a readable, portable format
• Right to Opt Out: You can unsubscribe from marketing emails or SMS at any time

Please note that some data may not be deletable due to legal obligations — for example, financial transaction records are required by law to be retained for a specified period. We will inform you in detail whenever this applies.

9 Children's Privacy Protection

Beat Jelly is an adults-only platform. Our services are strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

• Date of birth is verified at the time of registration
• Age is verified as part of the KYC process
• Any account identified as belonging to a minor is immediately suspended
• Any remaining balance in the account will be refunded

10 Privacy Policy Changes

Beat Jelly may update this Privacy Policy from time to time. Changes may be driven by new services, legal requirements, or security improvements.

• An updated date will be shown at the top of the page after any changes
• For significant changes, a notice will be sent to your registered email address
• Continued use of the service after any changes constitutes acceptance of the updated policy
• If you do not agree to the updated policy, you may request to close your account

To request previous versions, email us at support@beatjelly.ws. We can provide a copy of any prior policy upon request.

11 Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through the following:

• Email: support@beatjelly.ws
• Live Chat: Available on the website 7 days a week, 24 hours a day
• Response time: Emails are typically responded to within 24–48 hours